Returns & Exchanges
Our Commitment to Quality
At Vitagreens.my, we take pride in delivering fresh, high-quality salads made with the finest ingredients. Due to the perishable nature of our products, we do not offer returns or exchanges once an order is placed.
Why No Returns or Exchanges?
✔ Freshness Guarantee – Our salads are prepared daily and shipped immediately to ensure peak quality.
✔ Health & Safety – Perishable goods cannot be resold or reused once dispatched.
✔ Custom-Made – Every order is prepared fresh upon request.
What If There’s an Issue?
While we don’t accept returns, we want you to love your Vitagreens experience! If:
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Your order arrives damaged or incorrect,
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You’re unsatisfied with the quality,
Contact us within 24 hours of delivery at support@magenta-echidna-131798.hostingersite.com with:
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Your order number.
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Photos of the issue (if applicable).
We’ll gladly review your concern and offer a resolution (e.g., store credit, discount, or replacement*).
*Subject to investigation and approval.
Order Carefully
Please double-check your:
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Delivery address,
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Salad selections,
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Allergies/dietary needs,
before completing your purchase.
💡 Need Help?
Email: support@magenta-echidna-131798.hostingersite.com
Phone: +60 1111 3355 84